Novibet player complains about not receiving
Despite her documents having. The complaint was rejected as the player stopped responding. The player from Chile had experienced difficulties withdrawing her winnings from her online casino account.
Unresolved - Novibet claim this player's account has been unnaturally associated with other player accounts but have failed to provide.
I'm now 10 days in, messages sent to them on a daily basis and no news of reactivating the account.
The player complains about casino's RTP as he did not win anything.
Join the people who've already reviewed novibet.
Customer: Hello.
Dear COURTSWINNER, We have concluded our investigation and your player account has been found in breach of T&C's , Please note that you've agreed to. Your experience can help others make better choices.
So almost 3 months gone and no update by Novibet. Is this a ploy to try and not pay out the. . 4 days ago I asked them when the review will be completed and they answered: Dear xxxxxx. Novibet are withholding approximately £ of my money and have deactivated my account pending investigation.
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To deposit money through a credit card which a customer is not authorized to use, or knowingly receiving money from such card on in any other manner colluding. My account is fully verified, I have made a lot of bets, deposits and withdrawals.
I have an account with [HOST] for almost a year.