FTR: /Cassava: all related properties are ignoring player complaints. Their money hasn't been received yet. The player from Brazil is complaining about the lengthy verification process. I signed up to Casino and received their £88 freeplay. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players' needs. . (£22 on 4 slots with a maximum of £5 winnings allowed. [HOST] › Events & Entertainment › Gambling › Casino. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. It really is first-class care. The player from Thailand requested a withdrawal less than two weeks prior to submitting this complaint. An online gambling business will pay a £m fine after a Gambling Commission investigation revealed social responsibility and money. ) After using this freeplay I had £20 real. Though the email they sent you doesn't say they are not going to pay you it's just going through the security checks before sending it to you. Spock: "You may find that having is not so pleasing a thing as wanting. Player's complaint has been resolved successfully. As this. My point was you have never credditted my account when been disconnected loads of times before and I actualy want my winnings not the price of the spin.